Terms and Conditions
We are under no legal obligation to control the information provided by other companies or service providers whose websites are accessible via links on this site. These links are provided solely as a convenience to you and not as an endorsement by Rosanne Guille Art of the contents on such third party websites. Rosanne Guille Art is not responsible for the content of linked third party sites and does not make any representations regarding content or accuracy of materials on such third party websites. If you decide to access linked third party websites, you do so at your own risk.
The material may contain inaccuracies or typographical errors. Rosanne Guille Art makes no representations about the accuracy, reliability, completeness, or timeliness of the website or the material thereon. Use of the website and the material is at your own risk. Changes are periodically made to the website and may be made at any time.
Rosanne Guille Art does not warrant that the website will operate error-free or that the website and its server are free of computer viruses or other harmful mechanisms. If your use of the website or the material thereon results in the need for servicing or replacing equipment or data, Rosanne Guille Art is not responsible for those costs.
You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
We may revise these terms and conditions at any time by updating this posting. You may wish to check this Website from time to time to review the terms and conditions. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. You may also order by emailing email@example.com. All goods must be paid for either by credit / debit card at time of ordering. All goods remain the property of Rosanne Guille Art until paid for in full.
Our acceptance of an order takes place when we dispatch the order. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) where we encounter issues or additional costs delivering or arranging delivery to the delivery address
(d) if there has been a pricing or product description error; or
(e) if you do not meet any eligibility criteria set out in our terms and conditions.
AVAILABILITY OF GOODS
All products and services are subject to availability and may be withdrawn at any time. Information on the site detailing stock levels should not be viewed as a guarantee of availability, and is a guide only. We shall not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
COLLECTION AND DELIVERY
Orders will be delivered to the delivery address by the use of postal service or courier, at the discretion of Rosanne Guille Art.
All products listed on the website are subject to availability, and, if they are subsequently found to be unavailable once an order has been placed, you will be informed via email or telephone as soon as your order is processed by one of our office team. We will always endeavour to offer an alternative.
Products ordered on the website will normally be dispatched within 3 working days,
Please note that during busy times, if your items require gift wrapping, please allow at least 96 hours for delivery.
PLEASE ENSURE THAT YOU GIVE US YOUR BEST CONTACT TELEPHONE NUMBER SO THAT WE CAN CALL YOU TO ARRANGE A SUITABLE DELIVERY TIME. DELIVERIES MAY REQUIRE A SIGNATURE ON RECEIPT.
Please note, this is not a guaranteed service and all delivery times are estimates only. We are unable to guarantee any delivery dates or times as delays may occur that are outside our control. We will of course endeavour to keep you informed at all times via email or by telephone.
IF WE ATTEMPT DELIVERY AT AN AGREED TIME AND DELIVERY IS NOT POSSIBLE WE RESERVE THE RIGHT TO CHARGE £6.00 FOR RE-DELIVERY.
All prices are quoted duty paid delivered Guernsey. They are subject to alteration without prior notice to reflect major currency fluctuations, supplier pricing and changes in taxes and delivery charges.
CANCELLATION AND RETURNS POLICY
If you wish to cancel your order
(a) you can notify us by email at firstname.lastname@example.org before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with the clause below.
You can return goods you have ordered from us for any reason at any time within 2 working days of receipt for a refund or exchange. The costs of returning goods to us shall be borne by you.
The right to return the goods to us as referred to the clause above will not apply in the following circumstances,
(a) in the event that the product has been used and/or not in a re-sellable condition.
(b) the return has not been pre-authorised by us.
You are not permitted to print and download extracts from this Website for your own use without prior written consent of Rosanne Guille Art.
If such permission is granted, it will be on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited.
Subject to the clause above no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.
Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
Whilst we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
GOVERNING LAW AND JURISDICTION
These terms and conditions are subject to the laws and exclusive to the jurisdiction of the Island of Guernsey, Channel Islands. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Guernsey courts.